Processing role
For customer GitHub alert and workflow data, InstaSLA is generally designed to act as a processor or service provider for the customer organization.
Legal
Data Processing Addendum Overview
Overview of DPA availability and processing roles for InstaSLA customers.
DPA availability
Enterprise DPA terms can be reviewed through support@instasla.com. The final DPA should reflect the customer, subprocessors, data categories, and required transfer terms.
Security controls
The service is designed around access controls, least-privilege integrations, audit logging, encrypted secrets, and organization-level data separation.