Getting started with InstaSLA
Create an organization, connect GitHub, select repositories, and review the first remediation queue.
Help Center
Run GitHub security alert remediation with less ambiguity.
Practical setup and operations guidance for GitHub sync, SLA rules, owner mappings, fix campaigns, email escalation, reporting, billing, team administration, MCP, security, and troubleshooting.
Getting Started
Connect GitHub
Connect GitHub and sync repositories
Install the GitHub App, choose repositories, and verify the first alert sync.
Understand Security Alerts
Understand GitHub security alerts in InstaSLA
Understand imported alert fields, workflow states, and why ownership and SLA status matter.
Configure SLA Rules
Configure SLA rules
Define severity-based vulnerability remediation deadlines and review due-date impact.
Assign Owners
Assign owners to remediation work
Use owner mappings and manual assignment so alerts reach the accountable team.
Use Fix Campaigns
Use fix campaigns
Use fix campaigns to coordinate repeated dependency remediation across repositories.
Reduce Duplicate Alert Noise
Reduce duplicate alert noise
Reduce repeated alert noise while preserving alert-level evidence and ownership.
Set Up Email Escalations
Set up email escalations
Configure email reminders and escalation policies with delivery logs.
Read Compliance Reports
Read compliance reports
Read compliance dashboards and validate assumptions before sharing evidence.
Export Evidence
Export evidence
Export row-level vulnerability remediation evidence safely and repeatably.
Manage Billing
Manage billing
Understand plan limits, Polar billing, and subscription states.
Manage Team Members
Manage team members
Invite members, choose roles, and keep organization ownership current.
Configure MCP
Configure MCP
Create scoped MCP tokens and connect compatible security operations clients.
Security and Privacy
Security and privacy
Use least privilege, keep secrets out of workflow fields, and understand privacy boundaries.
Troubleshooting
Troubleshooting
Troubleshoot GitHub sync, missing alerts, email delivery, and billing status.
FAQ
FAQ
Answers to common questions about GitHub sync, billing, image uploads, and support.